I require us to work by appointment only. Working out of two office locations compels me to keep odd and “non-regular” office hours. I will be as flexible as I can to accommodate your schedule, but please know that I too have a busy schedule, with lots of other clients I must tend to! If you cannot attend a session we have booked on my scheduling system, I understand how busy and hectic or even uncontrollable life can be… as a policy, I give one “grace time” for a no-show event.
A no-show is defined as:
You do not show up for your scheduled therapy appointment, and you have not notified me via call or text at least 24 hours in advance. Please, do not cancel via email, unless that is your only way of contacting me.
my business cell = (214) 509-8554 (call or text enabled)
After the one-time grace on no-show, I will need to have a credit or debit card on file and I will need to charge for any subsequent no-show events.
Please contact me at the above phone number via text or call, if you have any other questions we could visit about. Especially, I encourage you to take advantage of my free initial phone consultation (15 minutes!) I look forward to your call or text!